Terms of Service

Soled.ai is a service operated by Soled.ai Inc ("Soled.ai", "we", "us"). It lets you preserve your stories, values, and way of thinking through guided interviews, and creates an AI conversational likeness of you (a "clone") that you can talk with, refine, and share with people you choose.

By creating an account or using the service, you agree to these terms. If you do not agree, please do not use the service.

• You must be at least 18 years old to use Soled.ai.
• You sign in with a link sent to your email address. You are responsible for keeping access to that email account secure, since anyone who controls it can access your Soled.ai account.
• You agree to provide accurate information and to use the service only for yourself or with the knowing consent of the person whose life is being preserved.

Everything you contribute is yours: your interview answers, audio and video recordings, the memories we distill from them, your persona documents, and your conversations. You grant us a limited license to host, process, and display that content solely to operate the service for you and the people you invite. We do not use your content to advertise, and we do not sell it.

If you delete your account, we delete your content as described in our Privacy Policy.

• You may only train a voice model on recordings of your own voice, or the voice of someone who has given you their clear, informed consent.
• You may not use the service to imitate a real person without their consent, living or deceased, or to deceive anyone about who or what they are talking to.
• Clones always disclose that they are AI. You may not attempt to remove or defeat that disclosure.

A clone is an AI model conditioned on what you have shared. It is a reflection, not a person. It can be wrong, incomplete, or out of date, and it does not speak with legal authority on behalf of you or your estate. Nothing a clone says is professional advice of any kind, including medical, legal, or financial advice.

You agree not to use the service to:

• Break the law, or encourage anyone else to.
• Harass, threaten, or defame anyone.
• Create a likeness of a person without their consent.
• Upload content you do not have the right to share.
• Probe, overload, or interfere with the service's security or operation.

We may suspend or terminate accounts that violate these rules. Where reasonable, we will warn you first.

You control who can talk with your clone. Invitations are personal to the person you invite, and you can revoke access at any time. People you invite can see only what you have chosen to share with them. They must also follow these terms.

• Paid plans are billed monthly per clone through Stripe, our payment processor. We never see or store your card number.
• Subscriptions renew automatically each month until cancelled.
• You can cancel any time from the Manage billing page. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Prices may change. If they do, we will notify you before the change affects your next renewal.
• Refunds are handled as described in our Refund Policy.

Soled.ai is in active development. Features may change, be added, or be removed, and interruptions can happen. We work hard to protect what you preserve with us, and we also encourage you to keep your own copies of irreplaceable recordings during the beta.

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose. To the fullest extent permitted by law, Soled.ai Inc will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose, or one hundred US dollars if you have paid us nothing.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You can stop using the service and delete your account at any time. We may suspend or terminate your access if you materially violate these terms. If we ever discontinue the service, we will give you reasonable notice and a way to export your content first.

We may update these terms as the service evolves. If a change is material, we will notify you by email or in the app before it takes effect. Continuing to use the service after a change takes effect means you accept the updated terms.

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.

Questions about these terms? Write to us at support@soled.ai.